Tech Notes

Tech Note: 011

Determining Unknown Platform Name From Known Platform ID

When you create a platform in Application Server, a unique Platform ID is assigned to it. If you encounter issues with a particular platform during runtime, you may see references in LogViewer under the System Management Console that refer to a Platform's ID. The ID itself is not very useful in determining which platform you are having issues with. This TechNote explains two options to help you determine the Platform Name for a given Platform ID.

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Tech Note: 010

How to secure Wonderware InTouch’s WindowViewer so only an Admin can close/minimize

AVEVA InTouch HMI

Sometimes it is necessary to secure Wonderware InTouch's WindowViewer so it is not closed at an inopportune time. InTouch has the ability to be configured to prevent instances like these. Through WindowMaker, InTouch can be configured so only a user with the proper Access rights can shut down the WindowViewer and/or access WindowMaker.

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Tech Note: 005

How to Create Tags Manually in AVEVA Historian

AVEVA Historian

This Tech Note details the procedure for manually creating tags within the Wonderware Historian (InSQL) 9.0 and later configuration environment.

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Tech Note: 004

How to use the SMC Log Viewer

General

This document details the procedure to export diagnostic log files out of Wonderware System Management Console (SMC).

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Tech Note: 001

How to determine versioning of Wonderware products

General

This document details the procedure necessary to determine the exact version of a specific Wonderware product installed on your system. It applies to all Wonderware products, versions and service packs.

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