With managed InTouch applications, it is possible to encounter a situation where all of the industrial graphics used in the application appear as red “X”s with the error “Graphic Not Available” even though the graphics exist in the Graphic Toolbox. This tech note will provide two methods to resolve this issue.
...Migrating a System Platform galaxy form an older version to a newer version can be accomplished using two methods. The first method involves creating a backup of the existing Galaxy and restoring it onto a new computer. The second method method is performing an in-place migration on the same computer.
...You can import a variety of .NET controls to add extended functionality to your InTouch application. In this tech note, we will cover using the .NET WebBrowser Control to view external graphics, documents, and web pages within an InTouch application.
...It may become useful to test connectivity to a local or remote SQL Server to verify the connection, or credentials in use. This document was designed to explain the process of testing the SQL connection using a common, and non-software specific method.
...This tech note will demonstrate how to build a Historian Client Trend symbol that can be customized by modifying the values of custom properties when it is used.
...It is possible to encounter a situation where you are unable to select licenses to be activated in the AVEVA Enterprise License Manager. In these cases, it may be necessary to replace the database file to correct the issue.
This tech note provides instructions to replace the License Manager database file.
...System Platform Galaxies should be backed up so that if the Galaxy becomes corrupted, you can restore it to a working state. The Galaxy backup file can be used to overwrite an existing, corrupted Galaxy or to re-create it as a new Galaxy.
This tech note will provide instructions on how to create a Galaxy backup file and provide the steps for restoring an existing Galaxy as well as using a Galaxy backup to create a new Galaxy.
...Certain conditions (hardware failure of a deployed node, restoring a Galaxy from a backup, etc.) can cause the deployment state of an object in the IDE to be different from the object’s actual state.
This tech note will provide steps to correct this mismatch.
...Occasionally, making modifications to the tags in a ControlLogix/CompactLogix PLC will result in the AVEVA ABCIP OI Server having one topic that is not showing the correct information. It may appear to be good data but it is reading the wrong tag data or the tag data may have bad quality.
If you encounter this issue, you may be able to resolve it by downloading a new copy of the tag database from the PLC to the OI Server. Toggling the $Sys$UpdateTagInfo item to “true” forces an update of the entire controller tag database.
This tech note provides two methods than can...
AVEVA Licenses require license activation, a process whereby the authenticity of the license is verified against license records via the AVEVA License Activation Server and the license is bound to the license server from which the activation was initiated.
License activation requires communication over the Internet with the AVEVA License Activation Server. That communication can be either direct over the Internet (Online Activation) or indirect through a proxy computer (Offline Activation).
This Tech Note describes the process of activating an AVEVA license using OFFLINE activation.
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