When attempting to install additional 2023 R2 Communication Drivers on a computer that has other AVEVA software installed, all of the drivers are greyed out and cannot be selected on the installation menu.
...When creating a backup of a galaxy (.cab file), the default file name is the name of the galaxy being backed up, but the name can be modified if desired.
If you are maintaining backups of multiple galaxies with modified file names, it can become unclear which backup belongs to which galaxy. The process below can be used to determine the name of the galaxy used to create the .cab file.
...When opening an application in InTouch WindowMaker, some windows do not appear in the Project view panel. The windows still appear in the Open Window popup.
...AVEVA has identified an issue with System Platform 2023 and System Platform 2023R2.
AVEVA is releasing hotfixes for each of the affected versions. Details can be found in the table below. AVEVA strongly recommends that users install the appropriate hotfix as soon as possible.
...When activating a license online in the AVEVA Enterprise License Manager, the activation results in the following error:
Unable to communicate with the Activation Server.
Ensure you have internet connectivity or proceed with offline activation by changing the activation settings.
This tech note addresses the following issues which can occur in Application Server:
The AVEVA Enterprise License Server repeatedly goes into a "Stopping" state. When this happens, a reboot is required to restore it to Running. The following message appears in the OCMC logs:
LS Agent can't use the ServiceController API to control the LS. Time out has expired and the operation has not been completed. Stack Trace:
at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
at LicServer.WindowsService.TrackSELicServer.MonitorLicServer()
This tech note will explain how to regenerate the license server trusted storage files to resolve the issue.
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Industrial Graphics that have been added to Application Objects are not displaying values for attributes when the values to be displayed are relative references like me.attribute. However, the direct references like objectname.attribute work.
...It is possible to encounter an issue with all the default widgets on the server like Web_Browser and Carousel. When loading the Web_Browser widget, only an IP address is shown. When loading an instance of the Web_Browser widget separately on a different test InTouchViewApp, it loads a RedX with an "Empty" text displayed. Same red X is shown on the Carousel widget.
...When looking the files sizes of the InTouch Historical Log (.LGH and .IDX) files, they are noticeably larger for the 2023 and 2023 R2 version compared the previous versions.
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