Determining the cause of system failures especially application crashes can be difficult to pinpoint. Using the Windows Administrative snap-in Performance utility, it is possible to create a graphical representation of the state of the system at a given period of time. The resulting log files can be provided to your Wonderware support provider for analysis. This tech note describes how to create Windows Performance log files.
...The ArchestrA Log Viewer has the ability to add or remove additional logging components, which can be very useful for troubleshooting.
...When troubleshooting communications between your HMI and data source it can be useful to utilize the Wonderware Client (WWClient) utility to verify connection status and read values. This document lists the procedures necessary to install and use the WWClient utility to help troubleshoot communications.
...It may be necessary for operators to repeatedly view trend information on specific tags. This document describes the procedure how to open a pre-configured Wonderware Active Factory Trend graph when selecting an analog value displayed through an ArchestrA Graphic.
...This tech note shows how to add additional external programs to the list of applications in Wonderware InTouch WindowMaker.
...This Tech Note details recommended ways of connecting the Wonderware wwGenericSQLGrid ActiveX control to a database. The wwGenericSQLGrid control can be used within a Wonderware InTouch application to query a database and retrieve table or view information.
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This tech note describes how to archive and export Wonderware DA Server configuration information.
...This Tech Note describes a procedure for configuring automatic logon for InTouch application and in Windows.
...This Tech Note details the procedure to install Microsoft Data Engine (MSDE) needed to store Wonderware InTouch alarm information in a persistent manner. Wonderware Alarm Database Logger utility is necessary to store alarm information in a persistent manner. The utility is automatically installed during InTouch software installation. But the utility requires either Microsoft SQL Server or Microsoft Data Engine (MSDE). This Tech Note details installation procedure for Microsoft Data Engine 2000 (MSDE).
...This Tech Note details some procedures related to InTouch application development such as changing InTouch tag type and deleting the tag after it has already been used. The Tech Note also illustrates using Cross Reference Utility. Without going through the proper procedure only a select few tag types will be available to choose from (i.e. Memory Discrete will only have the option to change to an I/O Discrete or an Indirect Discrete).
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