This Tech Note details the procedure to identify and clear APPCRASH events that appear in the Windows Event Viewer for System Platform components.
...During deployment of an InTouchView app, it is normal behavior for an orange icon to appear over the InTouchView app instance which indicates that the files and folders are still being copied over to the remote machine.
You may experience an issue where this orange icon does not clear up on its own.
...When attempting to connect to a Galaxy database with a remote IDE within a workgroup environment, the connection may fail.
This tech note will show you how to correct the issue by updating the security policy.
...Each time an operator needs to view their Intouch application at runtime, they must manually run the InTouch WindowViewer application. This technote will discuss how to use a batch file to automatically run the application each time Windows is restarted. There is an optional step in which you may delay opening your Intouch application, to allow time for other applications to run first.
...Within the Operations Control Management Console (OCMC, previously called the SMC or System Management Console), you are able to connect to a remote node within the Operations Interface Server Manager section and access the configuration of the OI Servers installed and running there. However, it is possible to encounter an issue where the configuration of the remote OI Servers does not appear within the OCMC. The root cause of this behavior is security settings that are part of newer versions of Windows.
This tech note will provide steps with some recommendations to resolve the issue.
...With managed InTouch applications, it is possible to encounter a situation where all of the industrial graphics used in the application appear as red “X”s with the error “Graphic Not Available” even though the graphics exist in the Graphic Toolbox. This tech note will provide two methods to resolve this issue.
...Migrating a System Platform galaxy form an older version to a newer version can be accomplished using two methods. The first method involves creating a backup of the existing Galaxy and restoring it onto a new computer. The second method method is performing an in-place migration on the same computer.
...You can import a variety of .NET controls to add extended functionality to your InTouch application. In this tech note, we will cover using the .NET WebBrowser Control to view external graphics, documents, and web pages within an InTouch application.
...It may become useful to test connectivity to a local or remote SQL Server to verify the connection, or credentials in use. This document was designed to explain the process of testing the SQL connection using a common, and non-software specific method.
...This tech note will demonstrate how to build a Historian Client Trend symbol that can be customized by modifying the values of custom properties when it is used.
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