The following OCMC Logger info messages may be encountered on a new Historian Server:
SYSPERFDATAIMPORTTHREADCOUNT
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SYSPERFDATAIMPORTHANDLECOUNTThe following error may be encountered on a computer running AVEVA Edge HMI (or Indusoft Web Studio):
The Viewer module could not connect to the Run-Time. Please check if the runtime is running and that you are connecting with a compatible version.
This tech note provides steps to troubleshoot and resolve the issue.
...How to upgrade the AVEVA Edge installation to a newer version.
...Windows has a security feature that blocks files downloaded from the internet to protect your system from potentially malicious content. When a file is blocked, it can prevent you from opening or executing it, which can be inconvenient if you know the file is safe. Unblocking the file tells Windows that you trust the source and are allowing it to be used on your computer.
This tech note will guide you through the process of unblocking a downloaded file.
...When attempting to install additional 2023 R2 Communication Drivers on a computer that has other AVEVA software installed, all of the drivers are greyed out and cannot be selected on the installation menu.
...When creating a backup of a galaxy (.cab file), the default file name is the name of the galaxy being backed up, but the name can be modified if desired.
If you are maintaining backups of multiple galaxies with modified file names, it can become unclear which backup belongs to which galaxy. The process below can be used to determine the name of the galaxy used to create the .cab file.
...When opening an application in InTouch WindowMaker, some windows do not appear in the Project view panel. The windows still appear in the Open Window popup.
...AVEVA has identified an issue with System Platform 2023 and System Platform 2023R2.
AVEVA is releasing hotfixes for each of the affected versions. Details can be found in the table below. AVEVA strongly recommends that users install the appropriate hotfix as soon as possible.
...When activating a license online in the AVEVA Enterprise License Manager, the activation results in the following error:
Unable to communicate with the Activation Server.
Ensure you have internet connectivity or proceed with offline activation by changing the activation settings.
This tech note addresses the following issues which can occur in Application Server: