Workflow Management

Successful manufacturing requires the alignment of many actions. The greater the coordination between the logistics, production, quality, asset maintenance, plant safety, regulatory compliance and other interdependent plant functions, the greater will be the plant ROI and ROA. Traditionally, different people manage each of these functions, usually using differing software applications. They have high need for structured collaboration and usually make the best effort to do so, but they are only human; inconsistency, error and incomplete context come with the territory.

Wonderware Workflow Management’s advanced workflow software changes all that. As the workflow platform for Wonderware Manufacturing Operations Management applications, it provides the capability to manage, enforce and document processes cross-company, replacing manual processes and paperwork with electronic workflows. It encompasses everything from routine operations to escalated responses to critical plant operating conditions.

Wonderware Workflow Management


Synchronize manual and automated operations. Event-triggered workflows connect people-based processes with real-time automation.

Reduce error and inconsistency

Electronic forms with drop down lists and data validation logic mitigate the risks related to error-prone manual data entry processes.


Easy connections to legacy and third party applications and devices maintain the existing investment while increasing the level of integration and collaboration.

Reduce setup & configuration

Reusable templates for Industry specific processes such as standard operating procedures, approvals, and work processes reduce time of deployment, set up and configuration and enforce consistency.


Regulatory and standards compliance enforcement and documentation support ensures that everyone is executing on plan.

Create clear audit trails

Activity monitoring tools, drill-down reporting, dashboard views and electronic signatures enable clear audit trails and improve compliance.

Enterprise mobility

A platform-neutral Web interface and applications for mobile devices keep more of your mobile workforce connected with mission-critical processes.

Eliminate paper

Electronic records eliminate the inaccuracy, rigidity and cost of paper records.

Wonderware Workflow Management

Wonderware Workflow Management is an advanced business process management and workflow software for managing activity flow involving people or systems, inside or outside an organization. It enables companies to model, execute, analyze and improve operational processes to drive higher levels of productivity, collaboration and innovation.

Connectivity to automated production processes through Wonderware System Platform integration and third party manufacturing operations applications allows for a true end-to-end operational process management and a platform to standardize processes across industrial enterprises.

Product Skelta BPM Core6

Advanced Workflow Management for Industry Operations

Wonderware Workflow Management differs from generic BPM software through native integration with Wonderware System Platform, with Wonderware applications and with productivity software such as Wonderware MES and Avantis EAM software. Users can trigger processes directly from control system equipment conditions and process alerts, as well as from work order execution, quality, performance or inventory logistics events in real-time. Wonderware Workflow Management can also respond to events originating in Microsoft SQL server and Oracle databases, in XML messages, Web services and other generic interfaces. It integrates with Microsoft SharePoint, Microsoft Exchange and Microsoft Office for support of enterprise systems and document and communication standards.

Model, Capture, and Reuse

Wonderware Workflow Management provides the foundation for modeling, capturing and reusing any type of industrial process. This includes configuring, deploying and running manufacturing operations based on Wonderware software. Workflow Management is part of our platform approach to integrate, simplify and standardize operational processes across the enterprise and to facilitate multi-site Manufacturing Operations Management that speed time to value and reduce total cost of ownership.

Product Skelta BPM Core7
Product Skelta BPM Core8

How Workflow Management is Applied

Wonderware Workflow Management software supports numerous roles within organizations, generating new efficiencies in the following operational areas:

  • Enforcement of standard operating procedures by electronic work instructions, structured approvals and data entry task management, including product changeover and pre-production logistics processes
  • Electronic records of procedural execution, including e-signature
  • Escalation of critical alarm condition
  • Notifications and collaboration on maintenance requirements in response to equipment breakdown or planned maintenance activities
  • Material receiving and inspections procedures
  • Quality management procedures and quality sign-off of approval processes
  • Management of HACCP procedures and EHS inspections
  • Specification or recipe change management processes, to deploy changes in product lifecycle management (PLM) or master recipe management applications
  • Continuous improvement processes, such as Kaizen programs
Product Skelta BPM Core2

Compliance Made Easy

Wonderware Workflow Management helps execute operational procedures to exact specifications and document the results, while at the same time increasing performance, streamlining execution and reduces cost of compliance. The software automates capture of workflow execution and data records and can enforce and track manual data entry. Electronic reports and production documents are generated in the wake, simplifying compliance and related reporting significantly. This improves compliance with legal requirements for health and sanitation, safety or pollution control and helps enforce compliance with standard good manufacturing practices or company defined standards and procedures.

Workflows and attached forms can be exported as reusable process packages for deployment across multiple instances of the software, which allows for true standardization of processes across the company.

Product Skelta BPM Core3

Envision and Model

Wonderware Workflow Management shows all process steps with an intuitive, visual process and forms modeling environment. Create user input forms and associate with workflows on multiple devices, easily.

Product Skelta BPM Core4

Manage and Execute

Synchronize human and machine actions dynamically with sophisticated out-of-the-box and customized human workflow services for scenarios such as:

  • Coordinating across a broad range of communication channels including web pages, email, SMS, Messenger, and mobile apps
  • Multi-level calendars for managing team resource availability
  • Shift supervisor escalation mechanisms to avoid tasks delays
  • Supports your mobile workforce with notifications, task management and information access on mobile devices
Product Skelta BPM Core5

Envision and Model

A powerful Business Activity Monitoring (BAM) tool, configurable KPI’s, and proactive multichannel alerts of business exceptions provide advanced, easy to use functionality for continuous process monitoring and optimization, making it easy to:

  • Track production workflow activities for accelerated business efficiency
  • Track productivity to eliminate workflow bottlenecks
  • Receive dynamic alerts by email when business level policies and SLAs are violated
  • Receive exhaustive reports on automated exception handling, defined through customizable KPIs