Unable to Deploy Objects or Open/Edit any Objects in the IDE

SUMMARY

This tech note addresses the  following issues which can occur in Application Server:

• Unable to deploy objects in a Galaxy
• Unable to open Object Editor on any object in a Galaxy

These issues can occur when the NTSERVICE\aaPIM user account does not belong to the Administrators user group. This account is required in order to perform functions such as deploying platforms and objects as well as opening the Object Editor in the Application Server. Normally this account is created when the AVEVA software is installed, but a blocked or corrupted install can prevent that from happening.

This Tech Note details the procedure to add the NT SERVICE\aaPIM account to the local Administrators group on a computer.

APPLIES TO

This tech note addresses the  following issues which can occur in Application Server:

• AVEVA Application Server

PRODCEURE

1. Go the the Windows Start menu and navigate to Computer Management.

2. Select Local Users and Groups > Groups > Administrators

3. Select Add.

4. Under Object Types, select Service Account

5. Under Location, select the computer name.

6. Type in NT SERVICE\aaPIM and click Check Names to verify that the user account is able to be added.

7. Restart the computer.  The service account should now be a member of the Administrators user group.