InTouch HMI

Lifecycle Status: Current Version
Release: 2023 R2
Release Date: 1/8/2024
Latest Patch: None
Patch Date: None
Mainstream Support ends: 1/8/2027
Extended Support ends: 1/8/2029

Lifecycle Status: Mainstream Support through 7/28/2025
Release: 2023
Release Date: 7/28/2022
Latest Patch: Patch 3
Patch Date: 9/12/23
Mainstream Support ends: 7/28/2025
Extended Support ends: 7/28/2027

Lifecycle Status: Extended Support through 1/3/2026
Release: 2020 R2
Release Date: 1/3/2021
Latest Patch: SP1 Patch 1
Patch Date: 11/9/2022
Mainstream Support ends: 1/3/2024
Extended Support ends: 1/3/2026

Lifecycle Status: Extended Support through 4/27/2025
Release: 2020
Release Date: 4/27/2020
Latest Patch: None
Patch Date: None
Mainstream Support ends: 4/27/2023
Extended Support ends: 4/27/2025

Lifecycle Status: Mature Support
Release: 2017
Release Date: 6/15/2017
Latest Patch: Update 3 SP1
Patch Date: 6/13/2019
Mainstream Support ends: 6/15/2020
Extended Support ends: 6/15/2022

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 12/16/2014
Latest Patch: SP1 Patch02
Patch Date: 7/30/2017
Mainstream Support ends: 12/16/2017
Extended Support ends: 12/16/2019

Historian

Lifecycle Status: Current Version
Release: 2023 R2
Release Date: 1/8/2024
Latest Patch: None
Patch Date: None
Mainstream Support ends: 1/8/2027
Extended Support ends: 1/8/2029

Lifecycle Status: Mainstream Support through 7/27/2025
Release: 2023
Release Date: 7/27/2022
Latest Patch: Patch 3
Patch Date: 9/13/23
Mainstream Support ends: 7/27/2025
Extended Support ends: 7/27/2027

Lifecycle Status: Extended Support through 1/3/2026
Release: 2020 R2
Release Date: 1/3/2021
Latest Patch: SP1 Patch 1
Patch Date: 11/9/2021
Mainstream Support ends: 1/3/2024
Extended Support ends: 1/3/2026

Lifecycle Status: Extended Support through 4/27/2025
Release: 2020
Release Date: 4/27/2020
Latest Patch: Patch 1
Patch Date: 12/13/2021
Mainstream Support ends: 4/27/2023
Extended Support ends: 4/27/2025

Lifecycle Status: Mature Support
Release: 2017
Release Date: 6/15/2017
Latest Patch: Update 3 SP1 Patch 1
Patch Date: 6/17/2020
Mainstream Support ends: 6/15/2020
Extended Support ends: 6/15/2022

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 12/16/2014
Latest Patch: SP1 Patch02
Patch Date: 7/31/2017
Mainstream Support ends: 12/16/2017
Extended Support ends: 12/16/2019

Historian Client

Lifecycle Status: Current Version
Release: 2023 R2
Release Date: 1/8/2024
Latest Patch: None
Patch Date: None
Mainstream Support ends: 1/8/2027
Extended Support ends: 1/8/2029

Lifecycle Status: Mainstream Support through 7/27/2025
Release: 2023
Release Date: 7/27/2022
Latest Patch: Patch 3
Patch Date: 9/13/2023
Mainstream Support ends: 7/27/2025
Extended Support ends: 7/27/2027

Lifecycle Status: Extended Support through 1/3/2026
Release: 2020 R2
Release Date: 1/3/2021
Latest Patch: SP1 Patch 1
Patch Date: 11/9/2022
Mainstream Support ends: 1/3/2024
Extended Support ends: 1/3/2026

Lifecycle Status: Extended Support through 4/27/2025
Release: 2020
Release Date: 4/27/2020
Latest Patch: Patch 1
Patch Date: 12/13/2021
Mainstream Support ends: 4/27/2023
Extended Support ends: 4/27/2025

Lifecycle Status: Mature Support
Release: 2017
Release Date: 6/15/2017
Latest Patch: Update 3 SP1 Patch 1
Patch Date: 6/17/2020
Mainstream Support ends: 6/15/2020
Extended Support ends: 6/15/2022

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 12/16/2014
Latest Patch: SP1
Patch Date: 2/10/2016
Mainstream Support ends: 12/16/2017
Extended Support ends: 12/16/2019

System Platform & OMI (Application Server)

Lifecycle Status: Current Version
Release: 2023 R2
Release Date: 1/8/2024
Latest Patch: Patch 3
Patch Date: 9/12/2023
Mainstream Support ends: 1/8/2027
Extended Support ends: 1/8/2029

Lifecycle Status: Mainstream Support through 7/28/2025
Release: 2023
Release Date: 7/28/2022
Latest Patch: Patch 3
Patch Date: 9/12/2023
Mainstream Support ends: 7/28/2025
Extended Support ends: 7/28/2027

Lifecycle Status: Extended Support through 1/3/2026
Release: 2020 R2
Release Date: 1/3/2021
Latest Patch: SP1 Patch 1
Patch Date: 11/3/2021
Mainstream Support ends: 1/3/2024
Extended Support ends: 1/3/2026

Lifecycle Status: Extended Support through 4/27/2025
Release: 2020
Release Date: 4/27/2020
Latest Patch: None
Patch Date: None
Mainstream Support ends: 4/27/2023
Extended Support ends: 4/27/2025

Lifecycle Status: Mature Support
Release: 2017
Release Date: 6/15/2017
Latest Patch: Update 3 SP1 Patch 1
Patch Date: 6/17/2020
Mainstream Support ends: 6/15/2020
Extended Support ends: 6/15/2022

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 12/16/2014
Latest Patch: SP1 Patch02
Patch Date: 7/30/2017
Mainstream Support ends: 12/16/2017
Extended Support ends: 12/16/2019

Manufacturing Execution System (MES)

Lifecycle Status: Current Version
Release: 2023
Release Date: 1/22/2023
Latest Patch: None
Patch Date: None
Mainstream Support ends: 1/22/2026
Extended Support ends: 1/22/2028

Lifecycle Status: Extended Support through 9/29/2025
Release: 2020
Release Date: 9/29/2020
Latest Patch: Patch 2
Patch Date: 11/1/21
Mainstream Support ends: 9/29/2023
Extended Support ends: 9/29/2025

Lifecycle Status: Extended Support through 4/23/2024
Release: 2017 R2
Release Date: 4/23/2019
Latest Patch: None
Patch Date: None
Mainstream Support ends: 4/23/2022
Extended Support ends: 4/23/2024

Lifecycle Status: Mature Support
Release: 2017
Release Date: 8/15/2018
Latest Patch: None
Patch Date: None
Mainstream Support ends: 8/15/2021
Extended Support ends: 8/15/2023

Lifecycle Status: Mature Support
Release: 2014
Release Date: 10/27/2014
Latest Patch: SP1
Patch Date: 3/17/2015
Mainstream Support ends: 10/27/2017
Extended Support ends: 10/27/2019

Lifecycle Status: Mature Support
Release: 2014 R3
Release Date: 5/2/2017
Latest Patch: Patch02
Patch Date: 10/11/2018
Mainstream Support ends: 5/2/2020
Extended Support ends: 5/2/2022

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 2/29/2016
Latest Patch: None
Patch Date: None
Mainstream Support ends: 2/29/2019
Extended Support ends: 2/29/2021

Recipe Management

Lifecycle Status: Current Version
Release: 2023
Release Date: 2/10/2023
Latest Patch: None
Patch Date: None
Mainstream Support ends: 2/10/2026
Extended Support ends: 2/10/2028

Lifecycle Status: Mainstream Support through 4/4/2024
Release: 2020
Release Date: 4/4/2021
Latest Patch: Patch 2
Patch Date: 2/10/22
Mainstream Support ends: 4/4/2024
Extended Support ends: 4/4/2026

Lifecycle Status: Mature Support
Release: 2017
Release Date: 6/27/2017
Latest Patch: Update 2
Patch Date: 4/29/2019
Mainstream Support ends: 6/27/2020
Extended Support ends: 6/27/2022

Lifecycle Status: Mature Support
Release: 2014 R3
Release Date: 2/17/2016
Latest Patch: SP1
Patch Date: 8/17/2016
Mainstream Support ends: 2/17/2019
Extended Support ends: 2/17/2021

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 3/30/2015
Latest Patch: None
Patch Date: None
Mainstream Support ends: 3/30/2018
Extended Support ends: 3/30/2020

Batch Management

Lifecycle Status: Current Version
Release: 2023
Release Date: 6/7/2023
Latest Patch: None
Patch Date: None
Mainstream Support ends: 6/7/2026
Extended Support ends: 6/7/2028

Lifecycle Status: Extended Support through 8/2/2025
Release: 2020
Release Date: 8/2/2020
Latest Patch: SP 1
Patch Date: 3/7/2022
Mainstream Support ends: 8/2/2023
Extended Support ends: 8/2/2025

Lifecycle Status: Mature Support
Release: 2017
Release Date: 12/17/2018
Latest Patch: Update 1
Patch Date: 4/29/2019
Mainstream Support ends: 12/17/2021
Extended Support ends: 12/17/2023

Lifecycle Status: Mature Support
Release: 2014 R3
Release Date: 5/4/2016
Latest Patch: SP1
Patch Date: 7/31/2017
Mainstream Support ends: 5/4/2019
Extended Support ends: 5/4/2021

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 2/4/2015
Latest Patch: SP1
Patch Date: 7/28/2015
Mainstream Support ends: 2/4/2018
Extended Support ends: 2/4/2020

Mobile Operator

Lifecycle Status: Current Version
Release: 2020 R2
Release Date: 3/10/2023
Latest Patch: None
Patch Date: None
Mainstream Support ends: 3/10/2026
Extended Support ends: 3/10/2028

Lifecycle Status: Mainstream Support through 3/31/2024
Release: 2020
Release Date: 3/31/2021
Latest Patch: None
Patch Date: None
Mainstream Support ends: 3/31/2024
Extended Support ends: 3/31/2026

Lifecycle Status: Mature Support
Release: 2017
Release Date: 7/4/2017
Latest Patch: SP2
Patch Date: 11/1/2018
Mainstream Support ends: 7/4/2020
Extended Support ends: 7/4/2022

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 7/17/2015
Latest Patch: SP2
Patch Date: 3/21/2017
Mainstream Support ends: 7/17/2018
Extended Support ends: 7/17/2020

Predictive Analytics

Lifecycle Status: Current Version
Release: 2023
Release Date: 1/16/2024
Latest Patch: None
Patch Date: None
Mainstream Support ends: 1/16/2027
Extended Support ends: 1/16/2029

Lifecycle Status: Mainstream Support through 4/25/2024
Release: 2020 R2
Release Date: 4/25/2021
Latest Patch: None
Patch Date: None
Mainstream Support ends: 4/25/2024
Extended Support ends: 4/25/2026

Lifecycle Status: Mainstream Support through 12/4/2025
Release: 2022 R2
Release Date: 12/4/2022
Latest Patch: None
Patch Date: None
Mainstream Support ends: 12/4/2025
Extended Support ends: 12/4/2027

Lifecycle Status: Mainstream Support through 3/31/2025
Release: 2022
Release Date: 3/31/2022
Latest Patch: None
Patch Date: None
Mainstream Support ends: 3/31/2025
Extended Support ends: 3/31/2027

Lifecycle Status: Extended Support through 11/29/2025
Release: 2020 R1
Release Date: 11/29/2020
Latest Patch: None
Patch Date: None
Mainstream Support ends: 11/29/2023
Extended Support ends: 11/29/2025

Lifecycle Status: Extended Support through 5/30/2024
Release: 2019 R1
Release Date: 5/30/2019
Latest Patch: None
Patch Date: None
Mainstream Support ends: 5/30/2022
Extended Support ends: 5/30/2024

Lifecycle Status: Extended Support through 5/27/2025
Release: 2019 R3
Release Date: 5/27/2020
Latest Patch: None
Patch Date: None
Mainstream Support ends: 5/27/2023
Extended Support ends: 5/27/2025

Lifecycle Status: Extended Support through 12/26/2024
Release: 2019 R2
Release Date: 12/26/2019
Latest Patch: None
Patch Date: None
Mainstream Support ends: 12/26/2022
Extended Support ends: 12/26/2024

Lifecycle Status: Mature Support
Release: 2018 R2
Release Date: 12/17/2018
Latest Patch: None
Patch Date: None
Mainstream Support ends: 12/17/2021
Extended Support ends: 12/17/2023

Lifecycle Status: Mature Support
Release: 2.8
Release Date: 7/9/2015
Latest Patch: SP3
Patch Date: 1/14/2016
Mainstream Support ends: 7/9/2018
Extended Support ends: 7/9/2020

Lifecycle Status: Mature Support
Release: 2018
Release Date: 7/12/2018
Latest Patch: None
Patch Date: None
Mainstream Support ends: 7/12/2021
Extended Support ends: 7/12/2023

Lifecycle Status: Mature Support
Release: 2.9
Release Date: 7/27/2016
Latest Patch: SP4
Patch Date: 12/13/2017
Mainstream Support ends: 7/27/2019
Extended Support ends: 7/27/2021

Plant SCADA (formerly Citect)

Lifecycle Status: Current Version
Release: 2023 R2
Release Date: 1/7/2024
Latest Patch: None
Patch Date: None
Mainstream Support ends: 1/7/2027
Extended Support ends: 1/7/2029

Lifecycle Status: Mainstream Support through 10/11/2025
Release: 2023
Release Date: 10/11/2022
Latest Patch: None
Patch Date: None
Mainstream Support ends: 10/11/2025
Extended Support ends: 10/11/2027

Lifecycle Status: Mainstream Support through 7/20/2024
Release: 2020 R2
Release Date: 7/20/2021
Latest Patch: None
Patch Date: None
Mainstream Support ends: 7/20/2024
Extended Support ends: 7/20/2026

Lifecycle Status: Extended Support through 8/15/2024
Release: 2018 R2
Release Date: 8/15/2019
Latest Patch: None
Patch Date: None
Mainstream Support ends: 8/15/2022
Extended Support ends: 8/15/2024

Lifecycle Status: Mature Support
Release: 2018
Release Date: 6/29/2018
Latest Patch: None
Patch Date: None
Mainstream Support ends: 6/29/2021
Extended Support ends: 6/29/2023

Lifecycle Status: Mature Support
Release: 2015
Release Date: 6/2015
Latest Patch: SP1
Patch Date: 12/15/2015
Mainstream Support ends: 12/31/2018
Extended Support ends: 12/31/2020

Lifecycle Status: Mature Support
Release: 2016
Release Date: 11/29/2016
Latest Patch: None
Patch Date: None
Mainstream Support ends: 12/31/2019
Extended Support ends: 12/31/2021

Lifecycle Status: Mature Support
Release: 7.40
Release Date: 9/2013
Latest Patch: SP2
Patch Date: 9/29/2014
Mainstream Support ends: 12/31/2016
Extended Support ends: 12/31/2018

Work Tasks (formerly Workflow Management)

Lifecycle Status: Current Version
Release: 2023
Release Date: 12/20/2022
Latest Patch: SP 1
Patch Date: 9/20/2023
Mainstream Support ends: 12/20/2025
Extended Support ends: 12/20/2027

Lifecycle Status: Extended Support through 8/24/2025
Release: 2020
Release Date: 8/24/2020
Latest Patch: Update 2
Patch Date: 3/30/2022
Mainstream Support ends: 8/24/2023
Extended Support ends: 8/24/2025

Lifecycle Status: Extended Support through 6/13/2024
Release: 2019
Release Date: 6/13/2019
Latest Patch: Update 1
Patch Date: 1/30/2020
Mainstream Support ends: 6/13/2022
Extended Support ends: 6/13/2024

Lifecycle Status: Mature Support
Release: 2017 R2
Release Date: 4/11/2018
Latest Patch: Update 2
Patch Date: 12/17/2018
Mainstream Support ends: 6/29/2021
Extended Support ends: 6/29/2023

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 3/30/2015
Latest Patch: SP2 Patch01
Patch Date: 6/12/2016
Mainstream Support ends: 3/30/2018
Extended Support ends: 3/30/2020

Lifecycle Status: Mature Support
Release: 2017
Release Date: 6/29/2017
Latest Patch: None
Patch Date: None
Mainstream Support ends: 6/29/2020
Extended Support ends: 6/29/2022

BI Gateway (formerly Intelligence)

Lifecycle Status: Current Version
Release: 2021
Release Date: 3/22/2021
Latest Patch: SP1
Patch Date: 3/30/2022
Mainstream Support ends: 3/22/2024
Extended Support ends: 3/22/2026

Lifecycle Status: Mature Support
Release: 2017
Release Date: 12/13/2017
Latest Patch: Update 1
Patch Date: 12/15/2018
Mainstream Support ends: 12/13/2020
Extended Support ends: 12/13/2022

Lifecycle Status: Mature Support
Release: 2014 R3
Release Date: 4/30/2016
Latest Patch: None
Patch Date: None
Mainstream Support ends: 4/30/2019
Extended Support ends: 4/30/2021

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 5/6/2015
Latest Patch: Patch01
Patch Date: 7/28/2015
Mainstream Support ends: 5/6/2018
Extended Support ends: 5/6/2020

Enterprise Asset Management

Lifecycle Status: Current Version
Release: 6.1
Release Date: 2/16/2018
Latest Patch: None
Patch Date: None
Mainstream Support ends: 2/16/2021
Extended Support ends: 2/16/2023

Lifecycle Status: Mature Support
Release: 6.0
Release Date: 3/6/2017
Latest Patch: 6.0.1
Patch Date: 6/30/2017
Mainstream Support ends: 3/6/2020
Extended Support ends: 3/6/2022

Lifecycle Status: Mature Support
Release: 5.1
Release Date: 8/13/2014
Latest Patch: 5.1.2
Patch Date: 5/2016
Mainstream Support ends: 8/13/2017
Extended Support ends: 8/13/2019

Enterprise Data Management

Lifecycle Status: Current Version
Release: 2021
Release Date: 5/10/2021
Latest Patch: None
Patch Date: None
Mainstream Support ends: 5/10/2024
Extended Support ends: 5/10/2026

Lifecycle Status: Extended Support through 12/19/2024
Release: 2019
Release Date: 12/19/2019
Latest Patch: SP1
Patch Date: 08/14/2020
Mainstream Support ends: 12/19/2022
Extended Support ends: 12/19/2024

Lifecycle Status: Mature Support
Release: 2017
Release Date: 10/13/2017
Latest Patch: SP1
Patch Date: 1/30/2018
Mainstream Support ends: 10/13/2020
Extended Support ends: 10/13/2022

Lifecycle Status: Mature Support
Release: 2015 R2
Release Date: 1/28/2016
Latest Patch: None
Patch Date: None
Mainstream Support ends: 1/28/2019
Extended Support ends: 1/28/2021

Lifecycle Status: Mature Support
Release: 2016 R2
Release Date: 3/23/2017
Latest Patch: None
Patch Date: None
Mainstream Support ends: 3/23/2020
Extended Support ends: 3/23/2022

Lifecycle Status: Mature Support
Release: 2015 R1
Release Date: 8/25/2015
Latest Patch: None
Patch Date: None
Mainstream Support ends: 8/25/2018
Extended Support ends: 8/25/2020

Lifecycle Status: Mature Support
Release: 2016 R1
Release Date: 8/29/2016
Latest Patch: None
Patch Date: None
Mainstream Support ends: 8/29/2019
Extended Support ends: 8/29/2021

Control Configuration Management

Lifecycle Status: Extended Support through 4/6/2022
Release: 2017
Release Date: 4/6/2017
Latest Patch: Update 3
Patch Date: 7/15/2020
Mainstream Support ends: 4/6/2020
Extended Support ends: 4/6/2022

Enterprise Integrator

Lifecycle Status: Current Version
Release: 2023
Release Date: 5/3/2023
Latest Patch: None
Patch Date: None
Mainstream Support ends: 5/3/2026
Extended Support ends: 5/3/2028

Lifecycle Status: Mainstream Support through 10/07/2024
Release: 2020
Release Date: 10/07/2021
Latest Patch: None
Patch Date: None
Mainstream Support ends: 10/07/2024
Extended Support ends: 10/07/2026

Lifecycle Status: Extended Support through 9/30/2024
Release: 2017 R2
Release Date: 9/30/2019
Latest Patch: None
Patch Date: None
Mainstream Support ends: 9/30/2022
Extended Support ends: 9/30/2024

Lifecycle Status: Mature Support
Release: 2017
Release Date: 9/10/2018
Latest Patch: None
Patch Date: None
Mainstream Support ends: 9/10/2021
Extended Support ends: 9/10/2023

Lifecycle Status: Mature Support
Release: 2012
Release Date: 4/1/2012
Latest Patch: None
Patch Date: None
Mainstream Support ends: 4/1/2015
Extended Support ends: 4/1/2017

Lifecycle Status: Mature Support
Release: 2014 R3
Release Date: 6/7/2017
Latest Patch: None
Patch Date: None
Mainstream Support ends: 6/7/2020
Extended Support ends: 6/7/2022

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 8/24/2015
Latest Patch: SP2
Patch Date: 12/11/2016
Mainstream Support ends: 8/24/2018
Extended Support ends: 8/24/2020

OI Server Core

Lifecycle Status: Current Version
Release: 2023 R2
Release Date: 1/6/2024
Latest Patch: None
Patch Date: None
Mainstream Support ends: 1/6/2027
Extended Support ends: 1/6/2029

Lifecycle Status: Mainstream Support through 12/2/2024
Release: 2020 R3
Release Date: 12/2/2021
Latest Patch: None
Patch Date: None
Mainstream Support ends: 12/2/2024
Extended Support ends: 12/2/2026

Lifecycle Status: Mainstream Support through 4/22/2026
Release: 2023.1
Release Date: 4/22/2023
Latest Patch: None
Patch Date: None
Mainstream Support ends: 4/22/2026
Extended Support ends: 4/22/2028

Lifecycle Status: Mainstream Support through 8/2/2025
Release: 2023
Release Date: 8/2/2022
Latest Patch: None
Patch Date: None
Mainstream Support ends: 8/2/2025
Extended Support ends: 8/2/2027

Lifecycle Status: Extended Support through 1/6/2026
Release: 2020 R2
Release Date: 1/6/2021
Latest Patch: SP 1
Patch Date: 10/26/21
Mainstream Support ends: 1/6/2024
Extended Support ends: 1/6/2026

Lifecycle Status: Extended Support through 3/27/2025
Release: 2020
Release Date: 3/27/2020
Latest Patch: Patch 1
Patch Date: 5/9/2020
Mainstream Support ends: 3/27/2023
Extended Support ends: 3/27/2025

Lifecycle Status: Mature Support
Release: Release 3
Release Date: 1/11/2019
Latest Patch: None
Patch Date: None
Mainstream Support ends: 1/11/2022
Extended Support ends: 1/11/2024

Lifecycle Status: Mature Support
Release: Release 2
Release Date: 5/21/2017
Latest Patch: 2.2
Patch Date: 5/14/2018
Mainstream Support ends: 5/21/2020
Extended Support ends: 5/21/2022

Lifecycle Status: Mature Support
Release: Release 1
Release Date: 8/31/2015
Latest Patch: 1.2
Patch Date: 7/5/2016
Mainstream Support ends: 8/31/2018
Extended Support ends: 8/31/2020

Edge

Lifecycle Status: Current Version
Release: 2023
Release Date: 9/11/2023
Latest Patch: None
Patch Date: None
Mainstream Support ends: 9/11/2026
Extended Support ends: 9/11/2028

Lifecycle Status: Extended Support through 1/24/2026
Release: 2020 R2
Release Date: 1/24/2021
Latest Patch: SP 2
Patch Date: 11/22/2022
Mainstream Support ends: 1/24/2024
Extended Support ends: 1/24/2026

Lifecycle Status: Extended Support through 6/8/2025
Release: 2020
Release Date: 6/8/2020
Latest Patch: None
Patch Date: None
Mainstream Support ends: 6/8/2023
Extended Support ends: 6/8/2025

Lifecycle Status: Mature Support
Release: 2017
Release Date: 11/13/2017
Latest Patch: Update 5
Patch Date: 10/29/2019
Mainstream Support ends: 11/13/2020
Extended Support ends: 11/13/2022

Lifecycle Status: Mature Support
Release: 2014 R2
Release Date: 11/22/2015
Latest Patch: SP2
Patch Date: 5/1/2017
Mainstream Support ends: 11/22/2018
Extended Support ends: 11/22/2020

Lifecycle Status: Mature Support
Release: 2014
Release Date: 10/27/2014
Latest Patch: SP3 Patch08
Patch Date: 1/28/2016
Mainstream Support ends: 10/27/2017
Extended Support ends: 10/27/2019

Definitions of Lifecycle Status

Mainstream Support

Upon the Date of General Availability, a product version will enter Mainstream Support. This phase of the product life will have a three (3) year term during which Customer FIRST Support subscribers are entitled to the following services:

  • Technical Assistance on Issues and Inquiries via Existing Support Programs
  • Patches & Service Packs
    • To address product issues
    • To support critical OS security updates
  • Ability to request Hot Fixes

Extended Support

Upon retirement of Mainstream Support, the product will enter Extended Support. During this two (2) year period, Customer FIRST Support subscribers will be provided the following services:

  • Technical Assistance on Issues and Inquiries via Existing Support Programs
  • Ability to Request Hot Fixes
    • To address product issues
    • Support (limited) for Critical OS Security Updates

Mature Support

The final phase of Lifecycle Support covers product releases in the mature software life phase. The Mature Support phase follows the 5 years of coverage provided by Mainstream and Extended phases by offering on-going technical assistance to customers maintaining installed product. Mature Support includes:

  • Technical Assistance via existing programs

Technical Assistance in the Mature Support phase involves providing basic issue diagnostics assistance from the available database of technical knowledge. In depth issue research should not be anticipated at this phase. Customers encountering issues which have been resolved in a more current release of the product will be advised to upgrade their product version to resolve the issue.