Popup Window Does not Appear when Clicking “Select” in Tagname Dictionary

SUMMARY

When working in the Tagname Dictionary in an InTouch HMI application, clicking the Select button should cause the Tag Browser popup window to appear, allowing the user to browse the existing tags in the application.

Under certain conditions, the popup window will not appear after clicking Select and the WindowMaker application will freeze up, forcing the user to shut down the application.

This issue is caused when WindowMaker attempts to open the Tag Browser on a second monitor when no second monitor is present.  This tech note will provide the steps to resolve the issue.

APPLIES TO

• InTouch HMI (WindowMaker)

PROCEDURE

1. In WindowMaker, open the Tagname Dictionary window and click Select.

2. Press the following sequence of keys, one at a time:
   • • Alt
     • Spacebar
     • “m”
     • Arrow Down

3. Use the mouse to move the cursor to the primary monitor and click on the screen.  The Tag Browser window should appear on the primary monitor.