Wonderware SmartGlance Mobile Reporting Connector 2015 - Readme

Last revision: July 07, 2015

About This Readme

This Readme provides important information about Wonderware® SmartGlance Mobile Reporting Connector (MRC) 2015. Review this document for known issues and changes to the SmartGlance MRC software and documentation included on this media.

SmartGlance MRC provides mobile and wearable device data connectivity to Process Historians (including native support for the Wonderware Historian and Wonderware eDNA Historian) in addition to one or more Microsoft SQL Server DB data sources. It is complemented by the native Wonderware SmartGlance mobile apps. The Wonderware SmartGlance mobile apps are free to download from the App Store or Play Store for your device (including iPhone, iPad, Android devices, and Windows Phone 8 and Windows 8.1 for PC devices).

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What's New in SmartGlance MRC 2015

SmartGlance MRC 2015 includes these new features:

• Improved user experience and robustness
  SmartGlance MRC 2015 has over 30 improvements to make using it even better. This includes an updated look and feel with new Schneider Electric branding.
• Faster, better, simpler setup
  Tired of figuring out what prerequisites were needed in IIS? Not anymore! SmartGlance MRC 2015 takes care of that for you, auto-magically.
  We're also feeling refreshed with the latest .NET Framework (v4.5) and LocalDB 2014.
• Support for Wonderware Historian 2014 R2
  Official support for our latest Wonderware Historian with optimized connection quality
• Automatic backfill option for tag reports
  Customers can now immediately "bulk update" the SmartGlance server with recent history to view data trends right away on their SmartGlance mobile apps.
• Enhanced support for OPC HDA high volume tags
  We’ve beefed up the available add-on SmartGlance Connectivity Extension Pack (CEP) to support up to 250K tags from OPC Historical Data Access (HDA) data sources such as OSI Pi.
• Support for Mozilla Firefox
  Why choose? Browse the SmartGlance MRC 2015 web site with any of the latest versions of Chrome, Internet Explorer, and now officially, Firefox.

SmartGlance MRC 2015 complement the SmartGlance mobile apps. Recent automatic updates to the mobile apps include:

• Wonderware SmartGlance for Android smartphones
  Alerts for tabular reports sourced from SQL Server.
• Wonderware SmartGlance for Apple iPhone
  A “What’s new” proactive in-app notification to inform customers of recent updates
• Wonderware SmartGlance (all mobile platforms)
  Search feature (supports Title1 and Title2 values), MyAlerts support for international number formats, significant performance improvements, unified log in across Wonderware Online and Wonderware SmartGlance, user experience enhancements, bug fixes, and stability improvements.

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Getting Started with the SmartGlance MRC 2015

1. From the App Store for your smart phone, tablet, or Windows 8 device:
   Download the Wonderware SmartGlance mobile App to your mobile device.
   If you have not done so already, take a moment to register your email address with Wonderware SmartGlance directly from the mobile app.
2. On your desktop computer:
   Run the Setup.exe file from the SmartGlance Mobile Reporting Connector downloadable media to install the SmartGlance MRC application. Follow the installation prompts. This allows you to push data to your mobile devices.

   Note: After installation, the SmartGlance MRC Configurator automatically opens to allow configuration for a few basic system parameters to get started. The SmartGlance MRC Configurator requires a Data Transfer ID (your unique customer number) to uniquely identify your subscription and company. This Data Transfer ID is provided to you by email when you sign up for a SmartGlance subscription, or for the free trial.

3. Once installed, open the SmartGlance MRC console web site to configure users, reports, and data providers. Then you can begin securely sending reports from your data sources to the mobile devices of select individuals that you want to subscribe to your reports. By default, the SmartGlance MRC installation media provides convenient desktop shortcut icons to launch the web site. You can also find a link to the web site from the Windows Start menu.

For additional instructions on working with SmartGlance MRC 2015, see the SmartGlance MRC online help: https://gcsresource.invensys.com/support/onlinehelp/MRC/webframe.html

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System Requirements

This section describes the software system requirements to install SmartGlance MRC 2015.

Operating System, .NET Framework, and SQL Server

Other requirements

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Product Compatibility

There are no known issues with all recent major releases of other Wonderware software. For older versions that are compatible with SmartGlance MRC 2015, see the Product Compatibility Matrix on our support website: https://gcsresource.invensys.com/ProductCompatibility/HTMLClient/

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Upgrading to SmartGlance MRC 2015

Before upgrading to SmartGlance MRC 2015, use the export feature to back up your data. For details on doing this, see the SmartGlance MRC 2015 online help: https://gcsresource.invensys.com/support/onlinehelp/MRC/webframe.html?70530.htm

When you upgrade from a previous version of SmartGlance MRC to SmartGlance MRC 2015, the installation program will seamlessly upgrade your application while preserving your existing configuration.

For more information regarding the upgrade from a previous version of MRC, see the SmartGlance MRC 2015 online help: https://gcsresource.invensys.com/support/onlinehelp/MRC/webframe.html?63045.htm

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Known Issues

Importing CSV files from SmartGlance MRC 2014 R2 and earlier

When importing CSV files created with SmartGlance MRC 2014 R2 or earlier, be sure to edit details about the data provider types and reports as follows:

• For data providers, rename old data providers to new data provider text:

  For this value	Replace with this value
  Historian 9/10 Server	"Wonderware Historian 2012"
  Historian 11/11.5 Server	"Wonderware Historian 2012 R2, 2014, 2014 R2"

  
  
  
• For reports, find and replace the following:

  For this value	Replace with this value
  Device Culture	By Mobile Device

Correcting port numbering

By default, web site port numbers are preserved when migrating from SmartGlance MRC 2014 R2 to SmartGlance MRC 2015, but are not when migrating from SmartGlance MRC 2014 to SmartGlance MRC 2015. When upgrading, please take a moment to review the default recommended port number and adjust it as necessary. In SmartGlance 2015, we suggest port 8081 as the default SmartGlance MRC web site port value. You can select any port number within the Microsoft O/S supported dynamic range of port numbers (between 49152 and 65535).

Using a renamed data provider

If you rename a data provider that is referenced by one or more tags, or by a SQL query in a report, the tags or SQL query in each report will still incorrectly reference the original data provider name. However, it will correctly use the newly renamed data provider as expected.

Renaming a data provider

If you want to rename a data provider, be sure to do the following in order.

To rename a data provider from an imported CSV file

1. Import the data provider and its associated reports.
2. Rename the data provider from the SmartGlance web site.

Note: Do not rename the data provider in the CSV file.

Correcting issues related to Internet Explorer 11

After you configure and close the SmartGlance MRC Configuration Utility, the SmartGlance web site opens. In Microsoft Internet Explorer 11, the web site opens automatically in Compatibility View mode. This may cause issues.

To resolve issues with Internet Explorer Compatibility View

• Turn off the Compatibility View.
• Turn off Compatibility mode for Intranet sites.

Note: There is no compatibility-mode issue in Chrome or Firefox.

For more information on this topic, see: http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html.

Correcting screen issues during uninstall process

During uninstall of SmartGlance Mobile Reporting Connector 2015, you might encounter text overlap or screen flicker if SMC Logger is running.

To resolve this issue

• Close the SMC Logger, and then continue with the uninstall process.

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Data Provider Plugins

A separate plugin for the Vijeo Citect SCADA software is included with SmartGlance MRC 2015. From the SmartGlance MRC 2015 downloaded media, navigate to the Data Provider Plugins\Vijeo Citect folder, and review the Vijeo Citect Data Provider for Wonderware SmartGlance User Guide document for further instructions.

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Sample Data

SmartGlance MRC 2015 includes sample data for users, groups, reports, and data providers. From the SmartGlance MRC 2015 downloaded media, navigate to the Sample Data folder to find the CSV files containing the sample data.

Using the Wonderware SmartGlance MRC import feature, you can freely import the data contained in these CSV files to help you get started, understand how the product works, or to simply showcase examples of the kinds of report data customers are using with SmartGlance.

To import the sample data, follow these steps in order

1. Import the sample data for Users.
2. Import the sample data for Groups.
   Groups contain and reference users
3. Import the sample data for Data Providers.
4. Import the sample data for Reports.
   Reports reference and bring all of the other data together.

You are encouraged to review and modify the CSV file in Excel as you like. If you want to delete the sample data in the SmartGlance MRC web site, hold down the CTRL key to select individual rows or with the top-most row highlighted, click the last row while pressing the SHIFT key to select all rows then click the DELETE button to delete the selected rows in any one or more of the tabs.

Note: The sample data is not meant to actually produce functional reports. Rather, the sample data is provided to illustrate example data, data sources, and report types. It is expected and normal for the sample data to generate errors in the Wonderware System Management Console (SMC).

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Documentation

The Wonderware SmartGlance MRC 2015 documentation includes the following:

• Wonderware SmartGlance Mobile Reporting Connector ReadMe (this document)
  Provides information about system requirements and known issues.
• Wonderware SmartGlance Mobile Reporting Connector Help Online
  Provides information about installing the software and describes how to use the SmartGlance MRC 2015 software.

  You can access Wonderware SmartGlance MRC 2015 help any of these ways:

  • From the Windows Start menu, select All programs, select Wonderware, and then select SmartGlance MRC Help.
  • From the SmartGlance MRC Configuration tool, in the top-right corner, select ?.
  • From the SmartGlance MRC web site, in the bottom-right corner, select ?.
  • Go to: https://gcsresource.invensys.com/support/onlinehelp/MRC/webframe.html

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