Wonderware FactorySuite Gateway 3.0 SP2 Readme

Last revision: 9/10/2014

This document contains important information about the Wonderware^® FactorySuite (FS) Gateway 3.0 SP2. Please carefully review this document for known issues in this version and changes, if any, to the FS Gateway 3.0 SP2 documentation included on this CD.

FS Gateway 3.0 SP2 Readme Information

About This Release

System Requirements

Installation Information

Resolved Issues

Known Issues

FS Gateway Documentation

You can download the Readme file of the previous version(s) at:

https://wdn.wonderware.com/sites/WDN/Pages/Downloads/default.aspx.

About This Release

FS Gateway 3.0 SP2 supports the following newer operating systems:

Microsoft Windows Server 2012 R2 (64-bit) (Standard and Enterprise)
Microsoft Windows 8.1 (32-bit and 64-bit) (Professional and Enterprise)

FS Gateway 3.0 SP2 supports the following new features:

The new $SYS$OPCUpdateInterval system item has been added to the OPC data source hierarchy. This item can be subscribed to by a client and used to change the update interval of the OPC server at run time.
FS Gateway supports poke retries of the write operation if the write operation fails.

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System Requirements

Compatibility

FS Gateway 3.0 SP2 incorporates the latest Microsoft C Runtime components and the .NET 4.0 Framework.

Operating Systems

The FS Gateway 3.0 SP2 supports the following operating systems:

Microsoft Windows Server 2008 R2 SP1 (64-bit) (Standard and Enterprise)
Microsoft Windows Server 2012 (64-bit) (Standard and Enterprise)
Microsoft Windows Server 2012 R2 (64-bit) (Standard and Enterprise)
Microsoft Windows 7 SP1 (32-bit and 64-bit) (Professional, Enterprise, and Ultimate)
Microsoft Windows 7 SP1 Embedded (32-bit)
Microsoft Windows 8 (32-bit and 64-bit) (Professional and Enterprise)
Microsoft Windows 8.1 (32-bit and 64-bit) (Professional and Enterprise)

Note: 64-bit processor support is provided through the use of Microsoft's WoW64 emulation component.

Note: FS Gateway can be installed on computers running any of the following non English operating systems: French, German, Japanese, and Simplified Chinese.

Windows Operating System Restrictions

Windows 7 and later versions of operating systems do not support NetDDE. See DDE Compatibility for more information.
A DDE client and an OPC client cannot simultaneously communicate with a DAServer. SuiteLink is the recommended communications protocol.
When accessing a DAServer remotely using the SMC, Network Discovery on both nodes must be enabled.

DDE Compatibility

Local DDE is supported ONLY when the DAServer is configured as "Not a Service" and activated from its executable file or started from the InTouch HMI.
On Windows 7, and Windows Server 2008 operating systems, Local DDE is NOT supported when the DAServer is activated in the System Management Console

Hardware Requirements

To run FS Gateway 3.0 SP2, we recommend as a minimum the following hardware configuration:

Computer with 2 gigahertz (GHz) or higher processor (32-bit and 64-bit) clock speed
1 gigabyte (GB) of RAM or higher (512 MB minimum supported; may limit performance and some features)
8 gigabytes (GB) of available hard disk space
Super VGA (1024 x 768) or higher-resolution video adapter and monitor
CD-ROM or DVD drive
Keyboard and mouse or compatible pointing device

Note: The Intel Itanium processor is not supported.

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Installation Information

Before installing FS Gateway 3.0 SP2, it is strongly recommended that you exit all Wonderware programs, including executable (.exe) files and services. Detailed installation instructions are included in the DAServer Installation Guide. It is recommended that you read the DAServer Installation Guide prior to beginning the installation process.

In addition to the procedures described in the DAServer Installation Guide, the following installation requirements and other requirements pertaining to the installation and uninstall orders have to be followed.

Installation Requirements

The following installation requirements are prerequisites for the FS Gateway 3.0 SP2 to work properly.

Local administrator privileges are required to install FS Gateway.
The FS Gateway 3.0 SP2 installation program detects previous versions of FS Gateway installed on the computer and performs an upgrade. That is, FS Gateway 3.0 SP2 allows you to upgrade from previous versions of other FS Gateway without uninstalling the old versions of FS Gateway. Components that are common to all DAServers on the system, such as the DASEngine and DAServer Manager, are also upgraded.
If you are attempting to install FS Gateway 3.0 SP2 Standalone version over ArchestrA System Platform 2012 with the InTouch components and FS Gateway 2.0 SP2, then FS Gateway 3.0 SP2 installer will not allow the upgrade to proceed.

Workaround: From Add/Remove Programs, click on "Wonderware FactorySuite Gateway", select Change/Remove, and then select "Remove" radio option. Since FS Gateway2.0 SP2 was installed as part of ArchestrA System Platform 2012, the installation dialog title will show ArchestrA System Platform 2012, but only FS Gateway 2.0 SP2 will be removed.

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Resolved Issues

L00125820:	SR 14413602: FS Gateway is enhanced to use $SYS$Pollnow to perform device updates on a connected OPC Server.
L00125928:	SR 14413527: FS Gateway pokes slower than OPCLink.
L00127624:	SR 14413684: In the FS Gateway version 3.0 user guide and help, the "Demand Read after Poke" option of the OPCGroup Object is not described.
L00127971:	SR 37113120: FS Gateway does not correctly handle an OPC AddItem error per OPC specifications. In this case, it causes stale data with good quality.
L00128439, L00130831:	SRs 37113181, 45110375: If item activation occurs rapidly, items improperly go to bad quality. Data can become stale or have a null value with good quality.
L00129977:	SR 103129999: The connection between FS Gateway the the OPC server is down intermittently.
L00130832:	SR 45110380: FS Gateway supports the retry of the write operation if the write operation fails.
L00131079:	SR 50310020: FS Gateway is enhanced to use $SYS$OPCUpdateInterval to update the update interval of the OPC Server.
L00131822:	SR 22318588: The following error occurs after 256 pokes: "Failed to place item Tags.Int1 on adviseEx on topic ArchestrA_Items."

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Known Issues

There are no known issues.

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FS Gateway Documentation

The FS Gateway documentation set includes the following guides:

FS Gateway User’s Guide. This guide describes how to configure and use FS Gateway.
DAServer Manager User’s Guide. This guide describes how to use the DAServer Manager, which hosts FS Gateway.
Log Viewer User’s Guide. This guide describes how to use the Log Viewer, a utility that provides troubleshooting information about the FS Gateway.
Log Flag Editor User’s Guide. This guide describes how to use the Log Flag Editor, a utility through which you can control the types of messages displayed in the Log Viewer.

Viewing PDF Documentation

The documentation describing how to use this product is included on the CD in PDF format. Viewing these guides requires the installation of the Adobe's Acrobat Reader. This utility is not included on this CD, but it can be downloaded for free from the Adobe Web site at the following Web address:

www.adobe.com/products/acrobat/readstep2.html

After downloading the file from Adobe, you must run the executable to install it on your computer. Follow the typical installation routine. After installation, you can either open the Acrobat Reader and select a user's guide from the File menu, or double-click a user's guide on the CD in Windows Explorer.

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