Software Asset Manager (SAM) 3.0 SP1 Patch 3 (3.0.103) Readme

Last revision: 4/25/2017

Introduction

This readme document contains important information about the Software Asset Manager (SAM) 3.0 SP1 Patch 3 application. Review this document for general system requirements, known issues, CRs, and SAM documentation included in the release.

Note: The detailed SAM Installation Guide is available on the Global Customer Support website.

• About This Release
• System Requirements
• Hardware Requirements
• Software Requirements
• Other Requirements
• Operating System Requirements
• Product Compatibility
• CRs Resolved in SAM 3.0 SP1 Patch 3 (3.0.103)
• Known Issues
• Software Asset Manager Documentation

< top of document >

About This Release

The Software Asset Manager (SAM) is a feature-rich appliction that provides

• Automated Wonderware and Citect software Product Updates notification and distribution
• System inventory from your production machines
• License inventory from your production machines
• Enhanced reporting capabilities

The Software Asset Manager provides a secure, reliable and objective means of accessing your system inventory, and provides tools to:

• Validate license usage
• Provide timely product updates (including Service Packs and Product Patches) and
• Manage your patch deployment strategy

The main system components are:

• Software Asset Manager Client: You can install the SAM client on a designated machine that resides at your production site, or on the same machine as your production assets. The SAM client connects with your production machines on the factory floor. You can also use the SAM client to manage your remote or disconnected computers.
• Software Discovery Tool: A utility delivered with the SAM Client that you use to assist with your asset inventory data collection and management.
• Citect License Utility: A utility delivered with the SAM Client that you run on computers where Citect software is installed, in order to make Citect license information "visible" to the Software Asset Manager. Refer to the Software Asset Manager User Guide for complete installation and usage details.

The Software Asset Manager application requires Administrator-level permissions to work.

< top of document >

System Requirements

This section describes the hardware and software requirements necessary to install SAM 3.0.

• Hardware Requirements
• Operating System Requirements

Computer Access Requirements

You must have administrator-level user permissions on all machines for which you want Wonderware Software inventory. Consult your IT group to complete this task.

General Requirements: Software Asset Manager Client

• Computer (or Dedicated SAM Server) with 3 GHz or faster processor (32/64 bit). Multi-core processor is strongly recommended
• 2 GB of memory minimum, 4 GB or greater recommended
• At least 30 GB of available disk space for 32-bit OS, 40 GB for 64-bit OS
• Super VGA (1024 x 768) or higher-resolution video adapter and monitor
• Network Interface Card
• USB compliant port for installation (optional)
• Keyboard
• Mouse or compatible pointing device

Hardware Requirements

The following hardware is required to support the Wonderware Software Asset Manager Application.

• Super VGA (1024 × 768) or higher-resolution video adapter and monitor
• CD-ROM or DVD drive for installation
• Keyboard
• Mouse or compatible pointing device

Operating System Requirements

The following operating systems are supported:

Supported Windows Operating Systems

Windows 10

Windows Server 2012 32/64 bit

Windows Server 2008 R2 32/64 bit

Windows 8.1

Windows 7 (Professional Edition)

Not Supported

• Windows Vista
• Windows XP SP3
• Windows Server 2003 (Standard Edition) and 2003 R2
• Microsoft Windows XP Tablet PC Edition SP2
• Windows 2000 SP3
• Windows 2000 SP2
• Windows 2000 SP1
• Windows 2000

< top of document >

Product Compatibility

The Software Asset Manager has been tested and is supported on machines with Wonderware and Citect Software installed on the same computer.

When detecting supported software installed on the SAM computer, SAM does not check for the Admin Username or Password.

< top of document >

CRs Resolved in SAM 3.0 SP1 Patch 3 (3.0.103)

CR Number	Description	Resolution Details
L00141066	SAM - Detect...takes a very long time, and there isn't any user feedback on how long it will take to complete.	Resolved: Progress bar and messages are visible in the lower-right corner of the UI.
L00142966	Download Manager: If user performs Pause and Play action multiple times then product not downloads properly and shows file corrupted.	Resolved: Pause option is not avaiable.
L00144246	In case Check Connectivity takes a longer time, there is no visual feedback...on how long it will take to complete connectivity (kind of progress bar indication).	Resolved: Progress bar and message for Check Connectivity operation is visible in the lower-right corner of the UI.
L00144859	All tabs - The ability to auto size columns based on the information currently displayed.	Resolved: Grid panels include configuration options: Filter Record and Auto Align.
L00144898	On Detect operation - String was not recognized as a valid DataTime. Couldn't store in ReleaseDate Column. Expected type is DataTime.	Resolved: If you install SAM on a non-U.S. operating system, the timestamp is converted and saved to the U.S. format.
L00144856	Message Viewer - Event Logs and Messages, no obvious way to clear them. You have to purge the Event log. Also, when you get over 100 entries in the Event Log, it just says "100 Event Logs" and stops counting.	Resolved: Right-click/Clear
L00144857	Need a UI to filter/export filtered report information.	Resolved: Excel-style filter options appear in the column headings.

< top of document >

Software Asset Manager Documentation

• The Software Asset Manager application documentation library consists of a .chm file that is accessed from the Client User Interface.
• The Software Discovery Tool (SDT) includes its own .chm help file, accessed from the SDT User Interface.
• An Installation Guide and a User Guide are available from the product installation files, and from the Global Customer Support website (Wonderware).

< top of document >