AVEVATM Plant SCADA 2020 R2

ReadMe

(Updated 14/07/2021)

Please refer to the Installation and Configuration Guide for information on the installation of the product, and the upgrade process for existing projects.

What's in this Document?

1.    Disclaimers

2.    Features

3.    Known Issues

4.    Requirements

5.    Operational Notes

 

1. Disclaimers

1.1. Disclaimer of All Warranties

As detailed in paragraph 9 of the End User Licence Agreement, AVEVA GROUP PLC excludes all warranties and liabilities to the fullest extent permitted by law.

AVEVATM PLANT SCADA and all documentation are provided "AS IS" and your company understands that it assumes all risks pertaining to your use of AVEVATM PLANT SCADA.

YOUR COMPANY AGREES AND ACKNOWLEDGES THAT AVEVA GROUP PLC SHALL HAVE NO LIABILITY WHATSOEVER TO YOUR COMPANY FOR ANY PROBLEMS IN OR CAUSED BY AVEVATM PLANT SCADA OR THE RELATED DOCUMENTATION, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL (INCLUDING LOSS OF PROFITS).

 

2. Features

2.1. New Features

The following features have been added to Plant SCADA 2020 R2 and are available in this release.

1.    Rebranding to Plant SCADA

The 2020 R2 release signifies the transition away from the Citect SCADA brand to AVEVAPlant SCADA. The new name reflects the positioning of Plant SCADA within the broader family of AVEVA products.

The rebranding incorporates several changes, including updates to splash screens and graphics, icons, installer and installation directories, start menu paths, and more.

 

2.    Integration of AVEVA™ Industrial Graphics

AVEVA Industrial Graphics is the common graphics technology used across AVEVA's SCADA, HMI and cloud solutions. You can create HTML5 screens and dashboards in Plant SCADA and access them in desktop browsers and mobile devices.

Industrial Graphics are accessible in Plant SCADA Studio for integrated browsing and filtering. From here, they can be launched within the new Industrial Graphics Editor for all editing activities. AVEVA Industrial Graphics are accessed by clients via an Industrial Graphics Server. It authenticates clients details and provides access to the graphical and functional content.

"IndustrialGraphics_Include" is a system project designed for the Industrial Graphics platform. This project is included in the "ExampleSA" project for demonstration of Industrial Graphics. It contains a set of user interface controls and ISA symbols for creating Industrial Graphics contents.

 

3.    Integrated OPC UA Server Functionality

You can now make your I/O data accessible to third-party systems with the new OPC UA Server. This enables IT and OT convergence through secure connectivity.

 

4.    IPv6 Support

Plant SCADA 2020 R2 supports Internet Protocol version 6 (IPv6) and will accept 128 bit IP addresses (including any acceptable abbreviations). For example:

·         2001:0db8:0000:0000:0000:8a2e:0123:1234

or

·         2001:db8::8a2e:123:1234 (abbreviated).

You can now operate a Plant SCADA system on an IPv6 network. IPv6 protocol can be used for communication between servers and clients, and for any drivers that support IPv6.

 

5.    Graphics Usage

Supporting both Plant SCADA native graphics and AVEVA Industrial Graphics, the new Graphics Usage feature allows you to identify the graphical references that exist in your system. For example, you can confirm where a Genie or symbol is used, or if a project contains unused graphics.

 

6.    Graphics Editing Enhancements

Graphics Builder now persists its window positions and the size of the "Go To Object" dialog.

  

Note:

The following features are no longer supported with this release of Plant SCADA.

·         EcoStruxure Web Services (EWS) are no longer supported. You will not be able to create or use an EWS server or client.

·         The Vijeo Web Gate Control has been deprecated and is no longer part of the Plant SCADA installation. The control will still work with Plant SCADA. However, to continue to use it you will need to manually reinstall it from another source as it will have been uninstalled when the previous version of Citect SCADA was uninstalled.

·         The Pelco ActiveX Control has been deprecated and is no longer part of the Plant SCADA installation. If you have upgraded your computer from a previous version with this control installed, it will continue to function. However, it is recommended that you communicate with Pelco cameras using a different method.

These changes are documented in the Plant SCADA Help. For more information, see the topic “What’s New” in the “About Plant SCADA” section.

 

3. Known Issues

What are the known issues for AVEVA Plant SCADA 2020 R2?

3.1. AVEVA Industrial Graphics

1.    Industrial Graphics alarm border animation not supported

The Alarm Border Animation will not be supported by Plant SCADA 2020 R2.

 

2.    Industrial Graphics Web Client does not display data if the browser’s Duplicate Tab function is used

The Duplicate Tab function is not supported by Industrial Graphics. If you want to duplicate a tab, you must manually create a new tab and copy the URL into the new tab’s address bar.

 

3.    Industrial Graphics Web Client does not login when opened in an incognito/private web browsing tab

When trying to open the https://<yourcomputer>/aig in a private browsing mode (for example, Incognito in Chrome), the home page will not display and become stuck in a login progress loop. Please use a standard browser tab.

 

4.    Industrial Graphics Styles dialog in Plant SCADA Studio has some fields truncated/overlapping

The Styles dialog does not support High DPI settings. You will need to reduce your OS scaling to 100% for the dialog to present and function correctly.

 

5.     Industrial Graphics clients may display incorrectly when the Connectivity Service is restarted

If the AVEVA Plant SCADA Connectivity Service is restarted, the Industrial Graphics clients may not display pages correctly. Refreshing the browser fixes this issue.

 

6.     Small memory leak in the Industrial Graphics Server

In some situations, a small memory leak can occur in the process ‘aveva.web.server’.

 

7.     Industrial Graphics Web Client page may go blank after refresh

If an Industrial Graphics Web Client page goes blank after a refresh, resize the browser window to make the content reappear.

 

8.     Status Element will display the initialization indicator when an I/O device is offline

If you are using a Status Element and the associated I/O device goes offline, the element will display the symbol that indicates its status is “initializing” rather than “bad”.  In this case, the I/O server will still be available and running and other I/O devices may be online and supplying data for the page.

 

9.     Misconfigured user roles within your Plant SCADA project may allow an unauthorized user to view data in Industrial Graphics clients

This scenario can occur if a user on the Industrial Graphics Server is a member of either of the Industrial Graphics roles ("Industrial Graphics Users" or "Industrial Graphics R/W Users") but is not a member of a security role in the project. If you restart the "AVEVA Plant SCADA Connectivity Service", this may allow a user that is logged in to an Industrial Graphics client to view data when unauthorized to do so. This scenario is considered to be a misconfiguration.

To avoid this issue, ensure that:

·         All users and user groups that are members of either the "Industrial Graphics Users" or "Industrial Graphics R/W Users" roles are also valid members of a security role within your Plant SCADA project.

·         Always restart the "AVEVA Industrial Graphics Service" after restarting the "AVEVA Plant SCADA Connectivity Service".

 

10.     Changes to the System Management Server port after the Authentication Settings have been configured

After configuring the Authentication Settings for an Industrial Graphics Server, we recommend you do not change the System Management Server port. If you need to do this, then perform the following steps:

1.    On the Advanced Settings page of Configurator’s System Management Server plugin, change the port number.

2.    Restart Configurator.

3.    Reconfigure the Authentication Settings for the Industrial Graphics Server in Configurator.

Using the new System Management Server port, you can now launch the Industrial Graphics Web Client using the fully-qualified domain name (for example: https://myaigserver.mydomain.com:425/aig).

 

3.2. AVEVA Industrial Graphics and OPC UA Connectivity Issues

1.     OPC UA client occasionally stops receiving data on heavily loaded system

On systems that exceed the total recommended number of OPC UA clients (10) or have a single client that is subscribed to large number of tags (~50,000), the OPC UA client will occasionally stop receiving updates. This issue can be detected by the presence of a “Signature Verification Failure” message in the Log Viewer. Restarting the client will fix this issue.

 

2.     OPC UA and Industrial Graphics Server will not connect and not report an error when encryption is disabled on the Plant SCADA server

The OPC UA and Industrial Graphics Server will only support connecting to Plant SCADA in mixed or encrypted mode. If an attempt is made to connect with encryption disabled on the Plant SCADA server, an error will be logged on the Plant SCADA server, but not on the OPC UA / Industrial Graphics servers.

 

3.     OPC UA Server Enable Encryption/Anonymous Access settings

The Plant SCADA OPC UA Server will not operate if both the Enable Encryption and Allow Anonymous Access options are disabled.

 

4.     OPC UA and Industrial Graphics Server do not support dual NICs

You cannot use dual network interface cards with an OPC UA Server or an Industrial Graphics Server.

 

5.     OPC UA and Industrial Graphics Server tag limitations

The following are not supported by an OPC UA Server or an Industrial Graphics Server:

·         Control Inhibit and Tag override qualities.

·         Alarm Properties as Tags.

 

6.     Importing tags from a different Plant SCADA OPC UA is slower than expected

Importing tags in Plant SCADA Studio via OPC UA from a different Plant SCADA system may be slower than expected.

 

7.     Date/Time format is fixed in some log messages

In the aaLogger, the “ValidTo” field for Authenticate User log messages for the component “Citect.Connectivity.Server” component is in the fixed time format:
“m/dd/yyyy h:mm:ss TT”.

 

8.     OPC UA Server does not support changing a tag’s position in the equipment hierarchy

The OPC UA server does not support changing the equipment name for a tag while an OPC UA client is connected to the OPC UA server. If you perform this operation, initiate a rebrowse in the OPC UA client to pick up any changes.

 

3.3. Online Upgrade Issues

1.    Limited support for previous versions

With the release of Plant SCADA 2020 R2, an online upgrade is only supported from versions that are currently in mainstream support (which includes Citect SCADA 2018 and 2018 R2).

 

2.     Required patches

·         For an online upgrade from v2018, Citect SCADA Update 29 (March 2021) or later is required.

·         For an online upgrade from v2018 R2, Citect SCADA Update 5 (April 2020) or later is required.

Note: Any patches released from July to October 2020 should not be used in an online upgrade scenario.

 

3.     Encryption settings

·         For an online upgrade from v2018, encryption needs to be disabled or set to Accept encrypted and non-encrypted connects (mixed mode). You can then modify your encryption settings when the upgrade process is complete.

·         The encryption settings in version 2020 R2 need to be configured to align with the settings as they were in 2018 R2, otherwise communications may not be successful.

 

3.4. General Issues

1.    Changing Security Roles requires manual service stop/start

When attempting to change the groups assigned to a security role, the Configurator will report “security roles could not be updated as one or more processes are running”.

When this error message is displayed in the Configurator, you can double-click on it to see all the applications that need to be manually closed and started, and all the services that need to be restarted.

 

2.     Localised versions of Plant SCADA 2020 R2

The Industrial Graphics Editor (and its associated Styles and Languages dialogs) are only available in English, French, German, Simplified Chinese and Japanese. Using Plant SCADA Studio in Russian, Portuguese, Korean, Italian and Spanish will display in English instead.

 

3.     AVEVA Enterprise Licensing standalone installer does not run

Running the standalone installer for AVEVA Enterprise Licensing will produce an error. AVEVA Enterprise Licensing components can only be installed via the Plant SCADA installer.

 

4.     Error installing ODBC driver on Windows 10 Version 2004

Error 1918 may appear when Plant SCADA attempts to install the ODBC driver. This is due to an old ODBC registry entry. Instead of registering the new path, the installer tries to load the DLLs from the old location. The workaround is to click Abort so that the installer will rollback any changes, then delete the following Citect Driver ODBC registration using Regedit:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ODBC\ODBCINST.INI\Citect Driver

 

5.     Configurator pages may be unresponsive when initially opened

Configurator displays the AVEVA Enterprise License Server page by default when opened. If you quickly navigate to a different page, the destination page may remain unresponsive until the AVEVA Enterprise License Server page is fully loaded.

 

6.     Plant SCADA Driver installation results in the message "Cannot load DLL 'kernel32.dll'"

This may occur if you have "Cisco AMP for Endpoints" enabled on your computer. To work around this, copy the Plant SCADA installation media to your desktop or a local folder and run the Plant SCADA installer from there.

 

7.     BACnet tags are imported with incorrect names

The import tags functionality for BACnet devices may produce incorrect tag names for imported objects. This can occur when the "Use object name as Tag Name" option is checked on the BACnet Device Configuration dialog. This will be addressed with the next update of the BACnet driver.

 

8.     Changes to the System Management Server port after a Deployment Server and Client have been configured

The Deployment Client, Deployment Server and the System Management Server use port sharing. This allows all these services to use the same default port number (443).

After configuring these services, we recommend you not to change the port. If you need to do this, then perform the following steps:

1.    On the Advanced Settings page of Configurator’s System Management Server plugin, change the port number.

2.    Restart Configurator.

3.    Stop the Deployment Server and Deployment Client services.

4.    Delete the following files from the default location “%PROGRAMDATA%\AVEVA Plant SCADA 2020 R2\Config", or from the location specified during installation.

o    SE.Asb.Deployment.Node.WindowsService.exe.config

o    SE.Asb.Deployment.Server.WindowsService.exe.config

5.    Launch the Configurator.

6.    Reconfigure the Deployment Server and Deployment Client using the “Configure…” option. The Deployment Server and Deployment Client services will start up without any error messages.

7.    If you have also changed the HTTP port, then restart the connectivity service.

8.    Launch Plant SCADA Studio.

9.    In the Settings view of the Deployment activity, add a Deployment Server with the new port number and make it active.

10. Log in to the Deployment Server and delete the computer that belongs to the old port. The status of that computer will be "Offline".

All deployment activities will now work with the new System Management Server port.

 

4. Requirements

4.1. Software

The following operating systems are supported (64-bit only):

·         Windows® Server 2019

·         Windows® Server 2016

·         Windows® 10 version 1803 and later

·         Windows® 10 LTSC version 1607 and later

·         Windows® Server 2012 R2

·         Windows® 8.1

 

Notes:

·         Microsoft™ .NET Framework 4.8 is required (installed with Plant SCADA if not detected).

·         Internet Explorer® is not supported by the Industrial Graphics Web Client.

·         Internet Explorer® Version 11 or later is the minimum requirement when using the Plant SCADA Web Server. However, in line with Microsoft™ advice, we recommend you use the latest version of Internet Explorer with the product.

 

4.2. Hardware

The hardware requirements for a Plant SCADA computer are dependent upon the role the computer will play in your SCADA system. See the hardware requirements a particular type of installation in the Plant SCADA Installation Guide.

 

5. Operational Notes

5.1. Update pages has changed

The Update Pages process changed in Plant SCADA 2018. The ability to toggle "Fast Update Pages" from within Graphics Builder has been deprecated. Update Pages only supports incremental updating of graphics. It is recommended that you do not delete pg*.dbf/ndx files. You should instead use the Pack command in Plant SCADA Studio regularly to ensure the database files are optimized. If you do delete these files, or replace them with empty files, you will need to use the Graphics Builder Automation Interface to Open and Save each page individually in your project(s) to rebuild the expression data into those files. The Pack Libraries command should also be used regularly to keep your graphic library files optimized, especially if you are using Composite Genies.

5.2. Version Control recommendations

If you wish to add your project(s) to a version control system, it is recommended that you use a system that can efficiently store binary files. Do not directly add the project folder under the Plant SCADA User folder to version control. Instead, you should create a copy of your project hierarchy under a different folder, and use a third-party comparison tool to determine which files have changed after a set of modifications. It is also recommended that you only add configuration files to version control, not runtime files and other compiler-generated files. For more information, refer to Plant SCADA Knowledge Base article 10026.

5.3. Driver Classifications

As part of an ongoing effort to set clear expectations and provide better support to our customers, we have introduced a classification system for our driver portfolio to communicate the level of ongoing maintenance and version updates that customers can reasonably expect. These classifications and status of each driver can be found online at https://gcsresource.aveva.com/PlantSCADA/Drivers/.

In line with these classifications, we have limited the number of drivers included by default on the Plant SCADA installation media to a reduced set of ‘core’ drivers that have undergone recent updates, however all other drivers continue to be available for download from the AVEVA Knowledge & Support Center at https://softwaresupport.aveva.com/. It is recommended that you visit on a regular basis and subscribe to the forum so that you are alerted to any updates that occur.